[Resolved] Federal Bank — IMPS transfer awaiting response.

[Resolved] Federal Bank — IMPS transfer awaiting response.

S Shamnadh Gm Gm

I transferred 500rs on 18/10/2020 at 3:14 AM and the party didn't received the money yet but the money has debited from my account but not reflecting in the statement. Tried with the customer care but not helpful and they insisted me to go to the branch, which under the present lockdown condition and being from a hotspot area is risky. The transaction reference number is [protected] +1 photos Was this information helpful? No (2) Yes (3)
Aug 7, 2021 Complaint marked as Resolved Federal Bank customer support has been notified about the posted complaint. Verified Support Oct 20, 2020 Federal Bank Customer Care's response Hi Shamnadh, We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (102442) in the subject line so that our team can assist you.
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