[Resolved] Federal Bank — mental harassment - home loan account [protected] | |||
This has been 7th year and still this bank is continue doing its pathetic service. So frustrating that their Thane Branch in Maharashtra is full of lazy useless and dumb employees. I want someone to reply this mail and resolve this issues or i will go for consumer court and media with this kind of frustration and harassment. Previously I had saving account from another bank that time also they were complaining about delayed EMI deduction from my account that too because of their faulty system and they ruined my CIBIL score. SO i opened saving account in their thane branch itself then also same problem persist and i keep on getting calls from recovery department. I have enough funds in my account always but then also because of this bank's problem my case always goes to recovery department and i get harsh calls. Even though i had funds my last month EMI were not deducted and today I got call from recovery department, When answered both EMIs got deducted in single without any notice and when i asked for statement some weird explanations were given Manager of this branch is so useless and lazy that she doesn't reply any mail communication.I doubt she do any work but always out for training. God only knows what kind of training she does. I'm fade up of this bank and their conduct. I want my saving account statement and loan account statement as soon as possible to recheck what they are deducting from my account. You people are so dumb and useless that people cant even trust you for 100 rs. Reply me soon with the documents or I will escalate this to all possible level in federal bank and other sources. Was this information helpful? | |||
Apr 10, 2019 Complaint marked as Resolved Federal Bank customer support has been notified about the posted complaint. Verified Support Mar 10, 2019 Federal Bank Customer Care's response Hi Sameer, We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (32687) in the subject line so that our team can assist you. | |||
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