[Resolved] Federal Bank — Money debited and transaction unsuccessful

[Resolved] Federal Bank — Money debited and transaction unsuccessful

D Divya Somy

I transacted using fedmobile upi and the money was debited not credited to respective account and transaction unsuccessful. Contacted customer care and they told me that it will be refunded either to my account or shop's account. Since I am leaving this place for some time I don't know it will be refunded to me or not. This was a very bad experience and I was in a bad situation +1 photos Was this information helpful? No (0) Yes (0)
Aug 8, 2021 Complaint marked as Resolved Federal Bank customer support has been notified about the posted complaint. Verified Support Nov 02, 2020 Federal Bank Customer Care's response Hi Divya, We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (104121) in the subject line so that our team can assist you.
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