[Resolved] Federal Bank — money hasn't come to account but showing in statement
N
Nimal Shyam
from Hāora, West Bengal
An amount of 1800 that i sent to a friend is showing in his statement but hasn't come to his account. This transaction was made on 31 march on federal bank. Money was sent through google pay, deducted and showing in statement. Kindly help get this fixed as it is of great priority and this has never happened before. Hopefully you resolve it soon enough. Thank you
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May 2, 2020
Complaint marked as Resolved
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2020
Federal Bank Customer Care's response Hi Nimal,
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (75785) in the subject line so that our team can assist you.
I've deposited money in federal bank cdm, and the money is deposited successfully and its showing in the mini statement too.
But its not added to the balance.
I've deposited on 1st April and in mini Statement its showing 31st march.
Why is it like that.
Expecting assistance soon
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (75964) in the subject line so that our team can assist you.
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But its not added to the balance.
I've deposited on 1st April and in mini Statement its showing 31st march.
Why is it like that.
Expecting assistance soon
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (75964) in the subject line so that our team can assist you.