[Resolved]  Federal Bank — Passing wrong information

Address:Kollam, Kerala, 683521

The staff of federal bank have not a proper knowledge about the account opening details. I've gone 7 times in the north paravoor federal bank branch for opening an account. This is the customer care service persons also giving wrong info about the atm card and accounts. If i'm asking the doubts actually they don't know the details. Even they don't know the limit of master card. Ridiculous
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Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2016
Federal Bank Customer Care's response
Hello Sir,

We regret the inconvenience caused. Can you kindly forward your contact details to [protected]@federalbank.co.in and we will look into the same.
Verified Support
Mar 21, 2016
Federal Bank Customer Care's response
Dear Sir, Sorry about the inconvenience. Our Grievance Resolution team will look into the issue and address it at the earliest.
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    +91 48 4263 0995 [International]
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    Federal Towers, Head Office, Aluva, Kerala, India - 683101
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