[Resolved] Federal Bank — Violation of rules and commitments by the bank

deepakkrishnakumar

from Bengaluru, Karnataka

Address:

676103

1. Making account Inactive for not having transactions even for just 6 months and not informing customer, while actual rule is 1 year as per RBI. 2. Deleting debit card from account telling there is not transactions and not intimating the customer by any means in spite of having phone number and address . 3. Thus locking his money. Have every proof.

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Sep 17, 2016

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2016

Federal Bank Customer Care's response Hello Sir,

Regret the inconvenience caused. Kindly forward the details of the same to [protected]@federalbank.co.in along with your account number & contact details. We have also raised the same with the concerned department.