[Resolved] Federal Bank — Worst customer care services
D
Diya Ann
from Bengaluru, Karnataka
Aug 14, 2021
Aug 17, 2021
This thread was updated on Aug 17, 2021
This was a previous email that they sent that they can't resolve the problem. And after talking again they sent the next mail where my issue has been prioritised.
They just forward some prewritten emails without even going through the issue.
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Sep 17, 2021
Complaint marked as Resolved
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2021
Federal Bank Customer Care's response Hi Diya,
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (212870) in the subject line so that our team can assist you.
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