Fenesta — delay in services

Address: New Delhi, Delhi, 110075
Website: www.fenesta.com

Writing this with dissatisfaction and a sense o[censored]rgency. I placed the order on 26th september 2018, and made the complete payment.

1. Then i was confirmed by the sales person that all work (Delivery + service) will be completed by 28th october. Accordingly, i have given notice to my land lord (My current residence owner) to vacate and shift to my place by 1st november, especially keeping deepawali in mind.

2. Now, i tried reaching these people, but i am unable to reach them on phone. When i reached their (Escon sales pvt. Ltd.) office, i was told that your order will be completed only by mid november.

I am in deep mess, i don't have a house to stay after 1st november, do you expect me to search a new place for 15days for your failed commitment?

Also, failed to understand why a proper invoice carrying gstin has not been provided for the over 3 lac payment, it is completely against trade practices and illegal.
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Fenesta customer support has been notified about the posted complaint.
Oct 24, 2018
Updated by [email protected]
My Quote #: M/Q0253127

Regards
Paramjeet Dahiya
 
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