Fernandez Hospital — Terrible experience

My wife is 6 months pregnant and we were advised to take certain tests by Dr. Anusha gala from Fernandez hospital. The scanning and tests are taken at a different building in Hyderguda. This complaint is to let people coming here to know how unorganised the staff is at the venue. We were asked to move out of the building and stand in the hot sun. When I questioned and asked why do we need to go because my wife had 2 more blood tests pending in an hour. They said that’s because there are ladies who are carrying twins. This makes us feel that ladies who are not carrying twins are given no consideration to sit in the lobby for their next tests.. my wife and I had to wait in the sun outside the building till our next appointment.. for a basic scan we had to wait for more than 4 hours to complete it.. the experience with this hospital has been pathetic and would never recommend anyone to this hospital especially to get any tests done.. the charge for each test is much more than any other hospital and the experience is the worst..
Was this information helpful?
No (0)
Yes (1)
Jun 22, 2021
Updated by Reuben1003
I was called in to discuss the issue by some lady in the staff. My wife had gone up for the test and they came outside the building looking out for the attender who was me. I got so worried looking at the way they called. They looked angry and felt like they wanted to shout at me for posting up a complaint. The staff has no empathy and does not listen to what you have to say. The discussion also was useless and I felt very insulted by the lady who called me in. I don’t understand how hospitals work like this. I always believed doctors and especially the staff at hospitals were very empathetic. But after this experience I’ve got a clear picture of how this hospital works. Totally dissapointed with the experience I had with the staff at the testing unit of Fernandez hospital. I really hope they treat people and understand people better.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint