Ferns N Petals — Bad quality cake delivery despite hefty charges | |
You wrote: 15/06/2021 05:21 PM Worst quality cake, ugly drawing, top decorative layer damaged, no FnP box, absolutely not worth of money... Myself, my birthday baby and guests r totally disappointed.. You wrote: 15/06/2021 05:23 PM Need my money refunded.. The cake quality s damaging FnP image.. FNP wrote: 18/06/2021 11:35 PM Dear Diwakar, We apologize for the inconvenience caused to you. To let you know how sorry we are, we would like to arrange a complimentary delivery of a cadbury celebration box, along with an apology note from us. Please let us know when we can get it delivered. Flowerly Yours, Sunny You wrote: 19/06/2021 01:29 AM This is really ridiculous. Suggesting to compensate a bad quality delivery with such a cheap complimentary gift is like literally fooling the customer. I have raised this complaint for 2nd time requesting to refund my money but seems the response is a copy-paste from that of prior ticket. Awaiting a responsible resolution. Was this information helpful? | |
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