First Flight Couriers — complaint regarding courier not delivered

Address:

Dehradun, Uttarakhand, 248001

I was sent a courier i;e rakhi. Which was supposed to be delivered before rakshabandhan. A courier was sent on 20 of aug 2018 from ghaziabad to dehradun (Doiwala). Till 29 of aug it is showing pending. There is no customer support no call centre nothing. Whenver i try to call on any number it says unavailable. What kind of a service is this. Today i spoke to a person in dehradun center on dis no. ([protected]) and he told me madam doiwala is too far from our center and once in a week delivery boy go their for d delivery. This is not my headache dat u guy not having a particular delivery boy for a particular location. Atleast u guys should call to the concern person dat we are unable to deliver ur courier on time. Who will pay for dis?? Is my rakhi would be delivered by the next rakshabandhan 2019??? This is my worst experience with a courier company. I suggest all not to use first flight for any services as we ill be left clueless.