First Flight Couriers — consignment no. J991M2417004 not delivered yet

My consignment no.J991M2417004 has been shipped on 7th feb fromf lko has been reached to banglore branch on 10 feb but till date they r not been able to deliver it to destination, from past 5 days I'm frequently calling to there call center but there executive mr .khan and mr, srinivas keep on repeting the same dialogue that It will be delivered within 24 hr and when i asked the reason behind the delay They have no answer. This type of behaviour is totaly Not acceptable They don't even bother about the inconvenience faced by there customer.
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