First Flight Couriers — consignment not delivered as promised.

Address:

Pune, Maharashtra, 411032

Very poor service by first flight. Had send rakhi's to my brother in ballia, u. P from pune on 17 aug 2018 and the sales person had promised that the consignment will reach by 21 august but still hasn't after the updates on 28 august. The company has played with my emotions and has totally ruined my auspicious festival. This is complete customer harassment. Full of lies and deceit. The sales person at the store in dhanori, pune has been so very uncooperative and rude that i doubt the reputation you have achieved. Your so poor and unethical service is something you need to take action upon. I have really a suffered a big mental trauma and need refund as per my order is concerned. I need a quick action taken on this or i will be ready to reach out the consumer court and bring out company's true face into the limelight and destroy your public reputation. I need a complete refund and i am attaching the bill of the consignment for you to follow up. The consignment has goods worth upto 1500 rupees. The name of the sales women in store located in dhanori, pune is shalu and her contact details are - [protected]. Immediate action to need to be taken against her.