First Flight Couriers — courier not delivered even after 24 days

Address:752050

My father sent me a package from lucknow on 6th july and i still haven't got it yet (As of 28th july) in bhubaneswar. Consignment number is j991m7439055. On tracking it shows that it has reached bhubaneswar on 20th july.

Even after trying to call the local office number repeatedly, nobody answers the phone. No communication from the courier company at all till now.

Such a long delay. At this time, i have lost hope of getting the package. So i expect full refund along with charges for non-delivery of the package.
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I have booked one consignment on 14th July 2018 from Pune to Bhubaneswar, its already 13 days and am yet to received my consignment which was most urgent. Worst part is local people are not responding and am clueless regarding whereabout if my consignment.
Requesting to deliver then same aesp or else will have to take some legal step.

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