First Flight Couriers — courier not delivered or delivered to incorrect person

Pan card dispatched by income tax department through first flight courier consignment no. M991q3883800. As per first flight records, such consignment has been delivered to rinu on 12th august, 2018, however, no such courier has been received yet. It has already been a month delay and being a legal document, somebody else can misuse it.

Similar with consignment no. M991q3883801
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I ordered the rakhi on 20 august and it is 25th. They have not delivered it as yet . Very poor service. I didnt expect this from first flight. Please deliver my rakhi as soon as possible...

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