First Flight Couriers — Courier not reached in 5 days

Address:410401
Website:www.firstflight.net

We sent the courier on 18th april 2016 from lonavala. They were documents which were ṭi be urgently delivered, hence opted for firstflight for their reputation in the market. Our consignment number is m991b3506607 to be delivered to lalbaug, mumbai. The tracking details show the consignment has reached lower parel office on 19th april 2016. It has been out for delivery five times since then but always says pending - late arrival of c/ment, schedule for next day delivery. What does this exactly mean? And i don't see any reason for delay if the shkomenṭ has ṭo be delivered in same area. I need an explanation and deliver of my courier today itself.

Thanks

Rahool samel
[protected]
Very angry customer
+1 photos
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I wish there was a negative rating, then I would have given it to this company. it doesn't only fail to deliver on time but also the staff is extremely unprofessional and rude.

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