First Flight Couriers — Courier out for delivery for last 3days

nithyasr3

from Hyderabad, Telangana

Address:	600056
Website:	first flight courier

India's no.1 domestic organization always:):) sent a courier on 9th august from chennai to bangalore. Still it has not delivered. Also, awesome status in the website as "bad weather" though everything is right over there.

Called customer care & raised continuous complaints, escalations.. No use... They are giving a branch number.. But it is not exact number of that branch. They are saying customer care people doesn't know correct number. Some how got the exact branch number, but they are not at all responding. Add on to that, customer care people even cut the call if raise the voice.
If we call & ask the branch people where i couriered, they will shout on the customer. :):) we pay the money & we need to get all this. Very nice:):)

They are rejecting the call, even if you try from morning to evening. They will talk with some people, if call is waiting also they wont' pick. At next moment, if you call again they wont attend. Such a disgusting behavior.

Don't even know the courtesy/ respect to a human, why you are running a business. If you can't maintain professionalism in your service, please shut down it. At least we will trust other courier & they will serve us better.

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First Flight Couriers customer support has been notified about the posted complaint.

Aug 18, 2016

Updated by nithyasr3 i have not received the courier, but they are saying it is delivered now. But status also not updated in the site. I need a proof of statement for delivery.

Also, teach your customer care people how to behave with customer. They are harassing the customer. i have recorded. have proof of that to prove. Made nearly 50 calls, also i need that to be refunded. dont want to waste the money by giving it for service.