First Flight Couriers — Couriers Not Delivered on time

Address:842001

I booked a courier from Delhi to Muzaffarpur on 05.11.2016 but not received yet. When I track Consignment It shows that courier delivered from Delhi for last 4 days. My consignment No. is D991B7594439. I am unable to receive courier yet. This is a very poor service by first flight courier. How many days we wait for courier and exhausted. Who will responsible for my damage.Even I inquired from muzaffarpur branch but in vain.
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