First Flight Couriers — Delay in courier delivery, irresponsible and expensive

Address:122018

I sent an important document for delivery through air on 23rd December through a service provider in Sohna Road, Gurgaon.
However, 4 days have already passed since then and the recipient has not received the documents.

I mean what is the meaning of Express courier service then. Post office services are way better than you in such cases. Atleast are reliable and timely and much more cheaper in rates than you.

The consignment number just to mention is O991B3633948. I know you'll won't be able to do anything, but still found it relevant to mention.
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A courier was booked from Sagar (M.P.) on 26th December 2016 in the name of Guru Prasad Sinha, Chapra (Bihar). It contain perishable items. After 7 days I have yet not received it. The consignment no. is following.
P991B0482523
I will be grateful if you please look into the matter with information to me.

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