Dear Sir
An envelope docket no U[protected] was send by Tata Steel to my address given below at PIN Code 670007 on[protected] through M/S First Flight Courier and it reached Kannur office on[protected].
The office incharge Mr Kalavaran informed me on phone number [protected] from his phone number [protected] that my place at Pin code 670007 is not in their delivery area and that I should collect the envelope from their office about 6 km from my place.
If I did not collect the envelope will be send back.
On checking up on your website I find that 670007 is in the service area of First Flight.
It is the responsibility of the Courier Service to deliver the item to the addressee once they have accepted the item in their office. This is a serious breach of contract
I would request you to address this and respond. Many courier services are resorting to this kind of threat and fail in their service regularly.
Sincerely
P.SEKHARAN
Neeti, 42-Golden Enclave, Thottada,
Kannur 670007
[protected]
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