First Flight Couriers — document no to deliver at right time

Address:

Jaipur, Rajasthan, 302034

Sanding doucement date 18/07/2017 at 1:30 pm. He say within 24 hours received at your giving address and then next day on the shop say today evening will be received 20/07/2017 at 5:00 pm
Than 22/07/2017 10:34 i called my friend your say your sanding doucement not to receive, how can you accepting your service and balance on your service. I can not track my doucement...