First Flight Couriers — Dox no B991Z2450749

Address:

Mumbai City, Maharashtra, 400054

Dear Sirs,

I wish to bring to your attention regarding non delivery of the dox consignment no B991Z2450749 . I have tried to talk to the Andheri as well as Santacruz branch personnel but they are just passing the buck to each other . In your website tracking it shows ar address insufficient whereas on previous day it shows as house locked . these are contradictory statements.

On 5th the delivery boy Mr Kallapa came at 1:30 pm and found house locked so he called my number written on the Dox. He promised to return by 6;00pm to deliver . He didnot turn up and when called he promised to deliver by Monday 7th March. I stayed back home from work to receive the dox but he didn't turn up. When his cell phone was called he didnot answer it.
...

Later i traced the number of Santacruz office ( [protected]) where gave me few numbers[protected] and[protected]. I didn't get any response. When called him again he gave me number of branch manager Mr Ravi ( [protected]) and he didnt give any satisfactory reply to when that dox will get delivered. he even told me i would have to collect it from some Depot in Andheri..

You are requested to look into the pathetic state of affairs your courier services are in.

Yours Sincerely
Nikhil Shukla
[protected]