[Resolved]  First Flight Couriers — Due to irresponsibility i didn't get my PAN Card

Address:

Kozhikode, Kerala

I have requested for my pan card on 2nd January 2014. The income tax
office released my package on 11th January. From the courier service
they called me 18th January ( Saturday ) evening 4:30 pm to inform it,
but I can't attend the call due to hospital case. So after 1hr i
contacted them back. Then they informed i have a package in there. The
staffs all gone at that time so they committed me the package will be
deliver to me on 20th Monday. Monday morning i contacted to them, to
inform deliver my package. They told me the package given to the
deliver boy and they will give me. So i waited to get my package and not
received it. Next day i gone to the courier office and inform about it,
they ask me to collect the courier parcel number so they can find it
easily. So i collected the parcel number and given to them. Then they
told me the parcel is returned to the Head office on Monday, so they
can't do any thing.

I didn't get my pan card up to this day( 12/02/2014).
The pan card get within 25days but due to there irresponsible i am waiting for my pan card for 1 month.
So my business is pending due to first flight courier service.

What should i have to do?

I hope you will take immediate action against the people working in there.

The courier service address and details mentioning below.
Rahmath Building, Palayam Junction, Kallai Road, Calicut.
Email: [protected]@firstflight.net, Contact no:[protected]

My details
Name: Priyan, Emil:[protected]@gmail.com
Contact no: +[protected]