[Resolved]  First Flight Couriers — Haven't received my mail sent on Sep 25th

Address:

Hyderabad, Andhra Pradesh

I was expecting a mail from HDFC Credit Card division on Sep 29th. I have called credit card customer service and they told me that mail was dispatched on Sep 25th and gave me the consignment number C991Q2254480 to track the status. When i checked the status it said “No Such Consignee At Give” and was returned to Hub. I tried to call them multiple times on[protected] but none of them would respond. I don't understand how they confirmed that i was not there to take the mail without calling me. This is the second time that happened in the last 2 weeks. My first consignment number was C991Q2142801 which was returned to the origin. This is the worst courier service that i have ever experienced.