First Flight Couriers — I am complaining about delivery of my pan card

Address:Patna, Bihar, 800002

I have not received my pan card yet but its status is showing delivered. The airway bill is B903Z2318004. My pan acknowledgement no. is [protected]. The pan status is showing the pan has been delivered in august 7, 2017 but it hasn't. Pan is a really important document. Please see to my complaint.
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As per the records, your PAN card has been delivered on 07-Aug-2017 by First Flight Couriers Pvt. Ltd courier vide airway bill no. B903Z2318004. Kindly contact the TIN-FC where you have applied for the PAN application.

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