First Flight Couriers — I dispatch is not yet delivered and no follow up response

Address:	Mumbai City, Maharashtra
Website:	www.firstflight.net

Hi,

Tracking details - #b903z5527280
Ref. #[protected]

I was expecting my parcel to arrive max by 14th of april but now it is 4th week from the date of dispatch and no communication on it. I had written multiple times on [protected]@firstflight.net (Which company insist people to write for any issues and will be responded with in 24 hours) but no response except at one instance when mr sagar (Operation executive) from corporate office responded that the issue would be looked into and marked as high priority now. I received this email from him on 18th april but he didn't get back nor he responded to my follow up emails their after. They claim to have many contact numbers where people can reach out, i tried all possible numbers from their head office to the office they have at destination (To the address dispatch was made) but no one ever answers the calls.
I am quite frustrated, to think how the services are provided to the citizen of this nation. And would appeal from this forum that this kind of irresponsible service should be tracked down and these companies should be given ultimatum.

I have uploaded the screen shot of the status tracker got from their website, seems like parcel has reached the destination office on 9th april itself but from then it is showing no progress.

Regards
Mausam kumar
Mob - [protected]