[Resolved]  First Flight Couriers — Irresponsible behaviour of the staff of First Flight Couirer Pathankot (Punjab) Branch

Address:

Pathankot, Punjab

This is to draw your kind attention to the unsatisfactory courier service by your company. I handed over 2 packets parcels with reference number I991M0079679 & I991M0079680 on November 17, 2014 at your Pathankot(Punjab) branch that has to be delivered in Udhampur(Jammu). And your staff member assured to deliver the packet within three days, but failed to fulfil his promise. Not only has the parcel not been delivered till date, but there has been no satisfactory measurements taken on the part of your company to give details of the delay. When asked by me to the manager of your Pathankot Branch he had given me a response the same is dispatched to Delhi and the Consignment for Jammu goes via this route which is not told by him at the time of receiving the parcel also after continuous reminders, follow up I am getting the response the same parcel may be consigned, not sure to Udaipur(Rajasthan) instead o[censored]dhampur(Jammu). I regret to say that I am literally disenchanted by the service provided by your company this time. But this time it was a big letdown. Also there is no support your company people dont know and not giving the exact status of the parcel. After doing every bit of it I am writing this mail to you if not get support from you I will be taking this matter to the district legal consumer forums and various social sites. I am totally harassed and fed up by the staff of your company.