First Flight Couriers — item not delivered even in 2 months

Address:

Jhansi, Uttar Pradesh, 284129

Consignment no. J991m6039231wa sent from jhansi (Pin 284129) to roorkee (247667) on 17.07.17. Till date not delivered. Even jhansi staff is not giving any information. Ms mudita is literally disgusting. Very very bad service. Even they do not talk. My clothes worth approx. 10k and they are telling me to forget it.

Several other email were given and phone calls made but invain.

My first communication is referred below:

From: monika
Sent: monday, july 31, 2017 10:32 am
To: [protected]@firstflight.net ; [protected]@firstflight.net ; [protected]@firstflight.net
Subject: re: consignment j991m6039231

Sir,

Please refer to my trailing email, it is very disappointing to say that your people at jhansi are not at all cooperating. They are even willing to talk. Earlier it was informed that consignment is out from ghaziabad for roorkee. But in tracking it is in nainital.

How a consignment is lost when all details are punched in your system. If at all, it is in nainital then also can be returned back from there. But no body is paying heed to it.


Regards

Monika

Mob. [protected]

From: monika
Sent: thursday, july 27, 2017 9:55 am
To: [protected]@firstflight.net
Subject: consignment j991m6039231

Sir,

Consignment (No. J991m6039231) was despatched from jhansi to roorkee on 17.07.17. But till date it has not reached the destination.

Where details are tracked, this parcel destination is appearing nainital. There were clothes in the parcel which were also mentioned on the parcel. Value of the parcel is apprx. 5000/-.

Please arrange to track and deliver it immediately.

Such nuisance is not at all expected from first flight.

Regards

Monika