[Resolved]  First Flight Couriers — Late Delivery

Address:Darjeeling, West Bengal, 734301

Sir This is my second notice, is this the way a company like First Flight courier ltd. respond to its customers Now let me be brief I have booked a courier from Siliguri in the First Flight courier (Tracking no. E[protected] ON THE 20TH OF NOV 2015 and the destination being Kolkata. Since it usually takes a maximum of 2 days for any courier company to deliver the consignment from Siliguri to Kolkata, but in this case it has already been 10 days and still the courier has not reached the consignee. When i tried to contact the courier company about the delivery status they are switching off the phone and the regional office phone no. is not working at all. No one is taking the responsibility and they are putting blame on the Regional first flight Kolkata office. Now please do something because in the parcel i have returned contains a faulty Snapdeal product(Mobile Phone) under the snapdeal 7 days return policy, A scanned copy of the receipt is also attached Ananta Basur PH No. [protected]
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Aug 5, 2021
Complaint marked as Resolved 
First Flight Couriers customer support has been notified about the posted complaint.
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Dear Lucky Basur

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

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