Address: | New Delhi, Delhi, 110020 | Website: | www.firstflight.net |
Actually we had couriered a packet on 23rd april 2016 (Docket no - d991b6623431), which is not delivered till yet to the customer, i tried to contact their respective branches number of time but i didnt get any reply from them, they are not picking my phone, if by mistake anyone pick the phone then they didnt talk in proper manner and didnt give any reply they just said they are tracking the packet, even on there customer email id they set a automatic reply for my every mail i sent to there customer care email id i am getting the same reply automatic reply set by them...
Even when i track my packet on their tracker it shows that the packet is even not reach the destination area office to get the packet delivered
If they didnt deliver my packet please return it to my office or otherwise they have to pay for the packet,
Please help me in this...
Was this information helpful? |
ref : Docket no - M[protected] booked from Sangli ( Samruddhi Industries Ltd) to madanpalle ( Samruddhi Industries Ltd)
1. Fake report made at Madanpalle FF office with company stamp without delivery. ( attached copy for ref. see sr1 given by FF)
2.We had to make lot of follow up with your Booking office at sangli for providing the delivery, but got only Fake report. No details of FF contact persons.
3. We had visited your FF office Madanpalle, but the office was always closed.
4.We could locate your office at Chittur and got the contact details of madanpalle FF.
5. He himself agreed that the docket consignment is with him at office & not delivered.
6. Then We had personally collected the docket.
7. The importance of the docket and the loss of time & money may be well understood by First Flight.
8. We (Samruddhi Industries ltd Sangli) are your customer. We lodge this complaint for poor service / Fake delivery report by First Flight.
pl confirm your further actions.
regards,
Anand Marathe.
Administrator. ( Samruddhi Industries Ltd, Madanpalle)