First Flight Couriers — Missing parcel

Address:Madurai, Tamil Nadu

A parcel was booked for me from jamshadpur through your courier service on 11/1/16 and the consignment no. Is U991Z0694727. Till today i didn't receive the parcel. Last week i enquired about this in your branch here at Madurai but your people said that it was redirected. Pls let me know abt the parcel and take suitable action to deliver it.
My contact no. is [protected].
Shoba srikanth
Madurai
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