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First Flight Couriers

First Flight Couriers — no delivery of consignment and not able to track the consignment

My consignment vide doc no u991m1212440 was out for delivery on 8th sept from jamshedpur to cuttack and now it's already 23 rd september...
I had not received my parcel... It contain some important documents... I am not able to track my document as tracking site is just showing the status as in transit...
I had tried several times to call customer care but they are not answering the call.. Also written mails on your official site still no response...
Plz do the needful... Need my courier urgently... Contact me at [protected] and let me know about my courier.
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