First Flight Couriers — Parcel delivered to wrong address

Address:Mumbai City, Maharashtra
Website:www.firstflight.net

On 18th november, 2016 i send a parcel to "myntra" and i wrote the address properly as provided by myntra and wrote "myntra" specifically so that it would be delivered to the correct address. But when i contacted myntra, i got to know that even after 15 days they have not received any parcel from my side but in tracking details it is showing that it was delivered on 19th november, 2016 and this is creating problem for me as payment is due from myntra side.
When i checked the drs copy of the parcel, i got to know that they have delivered the parcel to "instakart services private limited" even after writing the address properly and "myntra" on top of the parcel.
Now when i contacted first flight and asked them to deliver my parcel to the right place, nobody is responding.
If this type of service will be provided to the customers then customers will spread bad word of mouth for first flight which i don't think is good for your company.
Please take some action asap as its been 1 month that my parcel has not reached myntra.
Please find below the details:
Courier: first flight couriers ltd.
Receipt no.: m991b4362726
Charges: rs.150
Weight: 550gms
Destination: mumbai
Myntra
Vector e commerce pvt ltd
Cts no-1386, lower ground floor, acropolis, marol church road, nr. Airport metro. Andheri east
Mumbai 400 059
+5 photos
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First Flight Couriers customer support has been notified about the posted complaint.
Dec 08, 2016
Sweta Varshney's response
look into this
not resolved yet
Complaint comments 

Comments

Its very disappointing . My father send me Rs. 1000/- in an envelope through your courier service and i received only Rs. 100/- .
It is very unacceptable .
Please look into this matter. i want my lost money back.
Its very irresponsible act from your side .
When I am going to get a response?

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