First Flight Couriers — Product not at all shipped

Address:	Pune, Maharashtra, 521151
Website:	Firstflight.net

Consignment number -
M[protected]

Its dispatched in kolhar on 28th April to reach Vijayawada
Actually it should reach Hyderabad and then to Vijayawada
Its been a week and the tracking status is just showing "in transit"

I want the shipment before 4th may
And Now its already 3rd.
I was like becoming very furious on this worst n pathetic courier on this earth

The customer care people on the phone they just don't have manners
They don't no the basic English
Especially PUne branch customer care stupid lady
She lifts the call and hears the complaint and then tells to be in hold
Tats it she never connects again
I have been calling to pune numbers since 2hrs
They r not lifting my calls
I have called from other number and then they lifted
Again speaks tat stupid lady of pine
I just wanna throw that lady out of India

No one lifts the head office phones also.
At last I called to hyd office
N they informed me that my shipment is not shipped in pine yet
Tats y its showing in transit

My god what to do now
Am a south Indian n I can't speak gud Hindi
And those people can't speak basic English also

I just want to complaint in consumer forum and make this courier company closed
Such a stupid show off by name First flight
But they are last bicycles
Just wasted my 2days calling those branches

Plz neva Eva book any courier to this company
Really it sucks