First Flight Couriers — received torn and ripped item

Address:560067

Consignment no : j991m7495892

Sir,
I want to say that the item (Rakhi) was booked on 20th of aug. And was expecting to receive within one week atleast, but received very late on 3rd sept. But i want to mention the things i am not happy about in points.

1. Most important the item was torn not only one time but two times and
Even the don't care to repositioning it properly.
2. The item was received on 24th of aug. But delivered on 3rd sept. Why there
Is so much delay in delivery.
3. Why wrong information are mentioned on "tracking detail" on ur site.
+1 photos
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Courier not recieved but showing delivered consignment no. J991M7632750.

Vaibhavsinghrawat's reply, Sep 4, 2018
Problem resolved
Dear Sir/Madam,
Consignment No.O[protected]
Pleas tell me what is status of this item.
item sent on 24/18/2018, but now not delivered, current status pending, why??

Very urgent item,

Thanks
Surya

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