First Flight Couriers — showing out for delivery for last 3 days still not delivered

Address:

Ahmedabad, Gujarat

J[protected] - my parcel was out for delivery since 16/01/2014 And today is 19/01/2014, what kind of pathetic service is this. Do u even call yourself professional Do u understand the importance of the parcel u ppl are entrentrusted with i called up the shahibaug branch of ff. They replied they havent received the package. and banged tthe pphphone down.. whwhat kind of service is this plz help me the clarification