First Flight Couriers — Unsatisfactory support and service

Address:

New Delhi, Delhi

Dear Sir, Its been a very disappointing customer service that i have received from first flight. I have booked a phone via the mobile store on 21st Oct. I received a confirmation of dispatch of order on 22 Oct. I tried tracking the order online but its not providing enough information. After waiting for a while i called the New Delhi Office in the morning where they committed to deliver the order before lunch on 25 Oct. Unable to receive the consignment on the promised time I tried calling them 10 times most of the time they didn't pick up the call or have cut the line in the middle of the conversation. They also provided me the customer care no which is [protected], i have been trying on this no as well for hours and hours but no one is picking it up. Please advise the staff to make sure the consignment reaches at the promised TIME.