Fk Commerce — Ordered items not delivered

I ordered 2 leads for charging my iPad at the beginning of December and am still waiting for them.
I would be grateful if you would look into this matter and have my goods delivered or the money refunded back on my card, thank you.
Regards
Bernard Collins
23 Llys y Felin Mill Street
St Asaph
Denbighshire LL170ST
North Wales
01/01/21
[protected]