Flaberry.com — Amount charged but no product or product confirmation received

Order id: [protected]
Was ordered for midnight delivery on 19/0/2021
They charged for the order but no product confirmation received nor the product got delivered.
No message yet from the website
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Flaberry.com customer support has been notified about the posted complaint.
Verified Support
May 19, 2021
Flaberry.com Customer Care's response
Dear Concern
Your order was cancelled due to lockdown & we have already intiated the refund process. You will get the same in next 5-7 working days in same account.Request you please check your mail we have already post all the information on mails.
Jul 13, 2021
Updated by manishakhurana
Hi,
It has been a month and I have not received any amount. The order was placed and confirmed. However, there was no lockdown at the village.
Complaint comments 

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Dear Concern
Your order was cancelled due to lockdown & we have already intiated the refund process. You will get the same in next 5-7 working days in same account.Request you please check your mail we have already post all the information on mails.

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