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Flaberry.com Customer Care

Flaberry.com

Dwarka
Delhi
New Delhi District
Delhi
India - 110075

Customer Care Phone Numbers and Contacts

Mobile:+91 11 6603 0333
 
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Flaberry.com Complaints & Reviews

Flaberry.com - Cheated

User
 shubham2490 on Sep 26, 2014
I placed an order on 26-09-2014 for a flower bouquet to be delivered by midnight of 26-09-2014. I made the payment and received an email confirming the receipt and delivery of the order. I was charged extra Rs. 300 for their midnight delivery. But the item was not delivered and Flaberry.com breached the trust leaving me feeling harassed and cheated. There is no contact information during midnight hours to track the delivery of the item. I believe that the website is a fraudulent one and many consumers could be trapped in their seemingly fake online services....
Complaint comments Read comments Complaint category Online Shopping

Flaberry.com - Non delivery of order after payment

User
 tvkrishnaster on Jun 30, 2014
I had placed an order for a cake to be delivered for my friend's birthday on flaberry.com (Order Number: 1200019426). There is an option to get the delivery by midnight if we pay an additional Rs.300/-. I selected the option and paid the amount through net banking. Immediately I received an email confirming my order in which the midnight delivery was clearly mentioned. We were waiting for the delivery and it not happen. The customer care no. will respond only during the day so I had no way of knowing if the delivery was late or not being processed. The next day I tried to contact them after 10.00...
Complaint comments Read comments [2] Complaint category Online Shopping

Flaberry.com - Non delivery of cake by http://www.flaberry.com/

User
 NeeleshS on May 30, 2014
I wanted to order a cake for my 6 years old son who is currently in Indore and decided to use http://www.flaberry.com/ for the same. My mistake was that I chose http://www.flaberry.com/ for this. I ordered a cake to be delivered to my son on 26th May 2014 with Order #1200017564 (placed on May 26, 2014 3:05:00 PM IST). I got a mail from flaberry.com on 27th May mentioning that cake has been delivered to my son. I checked with my son and he told me that cake has not been delivered. So I sent a mail to customer care of flaberry asking for the confirmation. Later in the day they called and told me...
Complaint comments Read comments Complaint category Online Shopping

Flaberry.com - Poor Quality and different product received as compared to image provided on website

User
 subhadeep.dev on Mar 13, 2014
This is in reference to the order I placed yesterday for a bouquet to be delivered on 12th March 2014 (Order No.1200013170) to my wife on our anniversary. I am highly disappointed with the service and the quality of flowers provided by you. Firstly I placed the order at 12:13 PM under regular delivery. I understand there is no committed time under regular delivery, however the bouquet reached the destination after 6:30 PM and that too after numerous calls to your call centre. Since 12:30, the only information your executives had was that the order is out for delivery. It is rather astonishing...
Complaint comments Read comments Complaint category Online Shopping

Flaberry.com - Failed to deliver on requested day

User
 Sameer on Feb 25, 2014
I had ordered flowers from flaberry.com to be delivered on 14th Feb 2014 for my parents anniversary. They also charged extra as it was a Valentines day. But they failed to deliver on time. It was delivered on the next day that too late in the evening. This was disappointing as I couldn't get the flowers delivered on the day that mattered. Flaberry.com is a gifts and flowers website for special occasions but don't understand their importance. When we contacted their online customer care, they didn't even apologize for their mistake. They didn't offer to make up for their mistake on their own...
Complaint comments Read comments [1] Complaint category Online Shopping

Flaberry.com - Delivery Issues

User
 Saurabh Deshmukh on Feb 22, 2014
Hi All, If you want to spoil your valentine or for that matter any other precious day please choose Flabeery..My biggest mistake of this valentine and spoilt my wife mood badly!!!:(:( I had ordered Valentine bouquet of approx 600+250 extra for valentine day 14 the feb 2014... She didnt reveived it till 20th Feb After repeated follow ups they deliverd it yesterday... Go ahead with Flabeery if you want to spoil your day!!!...
Complaint comments Read comments [1] Complaint category Home & Garden

Flaberry.com - Non delivery on the right day

User
 Avinash_Shopper on Feb 16, 2014
It was valentines day and they charged extra amount for a basket of flowers to be delivered. To start off, they kept on moving the delivery time from 6pm to 8pm later to 10 pm. But they did not deliver it on that day. On next day they called the recipient to deliver the same. As it was the office address the recipient was not available next day. Anyways I mailed them to cancel the delivery yet they did not respond. Now they deliver it two days after the actual date of delivery. I have been trying to get in touch with them but in vain. The only reply they me was a mail stating that it was delivered...
Complaint comments Read comments Complaint category Movement & Delivery

Flaberry.com - non delivery of order

User
 ask4sudeep on Aug 24, 2013
I have placed an order on 23rd of Aug 2013 through the website called flaberry the domain name is (http://www.flaberry.com/) with the order number 1200003579. The order is expected to be delivered today but at the last moment, I received a mail that the order will not be executed because the delivery guy met with an accident. I am not surprised with this incident because the customer service is very poor and i am aware of that now. All I need is the money back, as it was a gift and the occasion is today. The total value of the order was 1298 and I would be very pleased if you can help...
Complaint comments Read comments [4] Complaint category Online Shopping

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