[Resolved] Flaberry.com — I had ordered a bouquet of 24 roses from Flaberry.com but I was delivered a different set of flower garland and not bouquet. | |
I had ordered a bouquet of 24 roses and a half Kg Chocolate Cake combo on flaberry.com on 10th January to be delivered on 20th january 2021 via order no #[protected] for Rs 1697/- paid through Google Pay. Today, the flowers delivered were very different from what I ordered from their catalog and were low grade mix flower garland and not even a bouquet. Please file my complaint and expedite the process for refund and action as per law.
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Aug 8, 2021 Complaint marked as Resolved Flaberry.com customer support has been notified about the posted complaint. Verified Support Jan 21, 2021 Flaberry.com Customer Care's response Hi Inder, We really apologize for the inconvenience caused to you. We would like to inform you that your order amount has been refunded to you actual source of payment/Flaberry cash wallet also. We have also shared an email to your registered email id with the necessary details. Kindly check the same. It's extremely awful for us that we missed delivering a perfect smile but we would be very happy to resolve your concern while reaching your uttermost satisfaction level. We are eagerly awaiting your response. Best Regards Team Flaberry | |
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