[Resolved]  Flaberry.com — Order [protected] you'll cheated me

Address:Sai Charita Green Oaks Flat 001 Phase 1

Issue : Cheated me with - Order [protected]

I still have an issue to be addressed.
What you website imagine promised was all PINK flowers ...
20pink roses and 5 pink tulips

What I received were MAROON roses an white lilys ( lily you told me but at least send pink lily)

I feel horribly cheated... I paid 2, 700/- rupees for bloody maroon roses, white lily and a broken vase...

What kind of horrible service is this?

Only because we can't reach that city I trusted your site an ordered... At least match the image you'll display.

We buy flowers on a regular basis in Bangalore and helplessly we had to rely on your service... But you'll cheated us

I do not know what you'll do I want a refund... For your service and unsatisfactory delivery of flowers that were not even close to what was promised.

You'll were supposed to send PINK roses you'll send MAROON... You'll were supposed to send 5 PINK tulips but you'll send 3 WHITE lilys...

At least you'll could have sent pink roses and 5 pink lilys... I wouldn't have felt this cheat...

In you app it still mentions "Processing" When it should be saying delivered.

This was a surprise for my brother but you people surprised me only

I'll wait for your response but I want a 75% or full refund for this service.

You'll can't take your customer's trust and belief in you'll for granted and cheat them like this.

Please process the refund as soon as possible. It was a huge sun of money... Even if I have bought in Bangalore I would have hot it for 400/- (for 20lilybuds) + 350/- (for 20 maroon roses) = total of 750/- for flowers... But what you'll charged me was 2748/- for absolutely nothing.

Regards
Angry and disheartened customer
Christina
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Sep 17, 2021
Complaint marked as Resolved 
Flaberry.com customer support has been notified about the posted complaint.
Aug 15, 2021
Updated by christina nikitha
Issue : Cheated me with - Order [protected]

I still have an issue to be addressed.
What you website imagine promised was all PINK flowers ...
20pink roses and 5 pink tulips

What I received were MAROON roses an white lilys ( lily you told me but at least send pink lily)

I feel horribly cheated... I paid 2, 700/- rupees for bloody maroon roses, white lily and a broken vase...

What kind of horrible service is this?

Only because we can't reach that city I trusted your site an ordered... At least match the image you'll display.

We buy flowers on a regular basis in Bangalore and helplessly we had to rely on your service... But you'll cheated us

I do not know what you'll do I want a refund... For your service and unsatisfactory delivery of flowers that were not even close to what was promised.

You'll were supposed to send PINK roses you'll send MAROON... You'll were supposed to send 5 PINK tulips but you'll send 3 WHITE lilys...

At least you'll could have sent pink roses and 5 pink lilys... I wouldn't have felt this cheat...

In you app it still mentions "Processing" When it should be saying delivered.

This was a surprise for my brother but you people surprised me only

I'll wait for your response but I want a 75% or full refund for this service.

You'll can't take your customer's trust and belief in you'll for granted and cheat them like this.

Please process the refund as soon as possible. It was a huge sun of money... Even if I have bought in Bangalore I would have hot it for 400/- (for 20lilybuds) + 350/- (for 20 maroon roses) = total of 750/- for flowers... But what you'll charged me was 2748/- for absolutely nothing.

Regards
Angry and disheartened customer
Christina

Verified Support
Aug 17, 2021
Flaberry.com Customer Care's response
Dear Customer
We have already dropped you the order changed mail that tulip were not available & will add lilies instead of Tulip. After your confirmation on mail same was added. Confirmed with Vendor also Vase was also in good condition. All the Product Price & description are already mention on the website. However we are adding 300/- in your wallet as a token for your next purchase.

Team
Flaberry
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