[Resolved]  Flaberry.com — Non delivery of cake by http://www.flaberry.com/

Address:

Bangalore, Karnataka

I wanted to order a cake for my 6 years old son who is currently in Indore and decided to use http://www.flaberry.com/ for the same. My mistake was that I chose http://www.flaberry.com/ for this. I ordered a cake to be delivered to my son on 26th May 2014 with Order #[protected] (placed on May 26, 2014 3:05:00 PM IST). I got a mail from flaberry.com on 27th May mentioning that cake has been delivered to my son. I checked with my son and he told me that cake has not been delivered. So I sent a mail to customer care of flaberry asking for the confirmation. Later in the day they called and told me that my son refused to take the delivery of cake. I asked them how a 6 year old who is waiting for the cake can refuse the delivery. They had no answer to it. I then asked them if cake was not delivered, why did they sent a delivery confirmation mail to me? They had no answer for that also. I asked them to provide me all the details like who refused to accept the delivery, what was the time delivery was planned etc. but they had no answers to any of these questions. They told me on 27th that they'll get back to me with all the answers in a hours time. It has been 3 days now and they have not even bothered to call me. I am sorry to say but they really disappointed me and my kid who was waiting for the cake. I had told him on phone that he'll receive the cake and he was eagerly waiting for it. More than the money that I spend, I feel bad to hurt his emotions. flaberry.com took the money also and never delivered on their promise. I guess their plan is make money like this only. So please be careful while ordering from flaberry.com. I really think that they never planned the delivery and just made excuses.