[Resolved]  Flaberry.com — Non delivery on the right day

Address:Hyderabad, Andhra Pradesh

It was valentines day and they charged extra amount for a basket of flowers to be delivered. To start off, they kept on moving the delivery time from 6pm to 8pm later to 10 pm. But they did not deliver it on that day. On next day they called the recipient to deliver the same. As it was the office address the recipient was not available next day. Anyways I mailed them to cancel the delivery yet they did not respond. Now they deliver it two days after the actual date of delivery. I have been trying to get in touch with them but in vain. The only reply they me was a mail stating that it was delivered and nothing else. The customer service is pathetic.They are simply trying to wiggle out money for a special occasion and not even delivering it on that occasion. The worst online experience for me and the worst valentines day for me because of this non standard service. The order no is : [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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