Flipkart — Cancelled the product without customer concern

Address:	713103
Website:	www.flipkart.com

Hi Consumer Forum,
I have ordered one Phone named: SAMSUNG Galaxy On8 (Gold, 16 GB) from http://www.flipkart.com . The order number of this phone is: OD[protected] on 3 October, 2016 12:24 AM
Filipkart had a system where user can put there pin code and the product will be automatically available after that. But for my case they will change the pin code internally and right now they send a mail that the product has been cancelled due to misrouted. I have requested their team for a so many time that please don't cancelled my product, I can pickup the product from the burdwan hub also but they didn't listen my word, they cancelled with out my concern. I have communicated with them for a so many time but you can see write that they will be communicated with me after 48 hours which is a very long time scheduled. So, each and every day they invest that money for their business.

They are not stop at here also, the same thing they have done with on of my relative. He has order a "SAMSUNG 80cm (32) HD Ready LED TV" but again they are not able to deliver the product with a right time. The order id of the product is: OD[protected] .

Also, there are thousands of customer who are suffering day by day by them. Also I have called their customer care and one of the customer care named: IRFAN SAYYD(refference id: IN[protected] had challenged me that no one can help on this issue, no one can give me any explanation that why the product has been cancelled without my concern. A lots of time, I have requested him that please didn't behave like this with me, a lots of time I have requested that please help me on this issue, please try to connect me with your supervisor by call, but they don't listen any words from my site.