[Resolved]  Flipkart — Cheated with the "big billion deal"; wasted full time

Address:	Chennai, Tamil Nadu, 602105
Website:	www.flipkart.com

Sir,

Greetings!

Biggest fool I am to place an order via Flipkart


I placed an order of Lenovo K3 note on so called fraud days "big billion days".continuously watched all your TV commercials to buy a good deal.

Order ID is OD[protected]
MOBILE NO : [protected]
MAIL ID :: [protected]@gmail.com

I paid for this order in advance so that i can get this deal happily to present it to my father. Continuously I was tracking it from 17th october.


Got a very beautiful message on 22/oct " your order is cancelled, as our service partner was unable to this order."

You (Flipkart cheaters ) can cancel a product at any time by simply saying or playing
" System error/technical error/courier partner is unable to deliver this product at this address / and many more lies"

So you did for this order also, simply saying that "due to delay we have cancelled your order, please order a fresh one "

Now very attractive computer fed line you have on flipkart toll free number "your call will be transferred to flipkart executive for your better support"

Hahahahha...biggest lie /in cometency to solve customer concern

Now another cheaters picks up the call and says that "Sir, we cant do anything, your order is cancelled due to some unexpected errors, we regret for this, you are our beloved customer.But we cant help on this, you have to make a fresh order"

What a bull. Why you have given this customer support post to them, while they give an answer like a child "order is cancelled than you have to make a fresh order"
who will bear the extra cost and the time i have spent on your useless app.


Please re look into this matter and called me as soon on below number.


Snapdeal has lost its business by doing similar practices, so you will also.(trail mail you can read one more good story)


+91-[protected] or +91-[protected]


Feeling Cheated ...

your beloved customer

Mohit Khandelwal
Quality Assurance
Cell +91 [protected]
Apollo Tyres Ltd.

----- Forwarded by Mohit Khandelwal/ATT/HR/ATL on[protected]:54 -----

From: Mohit Khandelwal/ATT/HR/ATL
To: Snapdeal Customer Support
Date:[protected]:47
Subject: Customer voice

[protected][protected][protected][protected]


Snap Deal Team!

Snapdeal is the worst ever experience I ever faced with an online website

Ordered mobile (2 handset) under the offer category, (Plesae find the Trail mail below)

Calling on Snapdeal
Customer representative 1- Your order is cancelled because you were not in the network when we were calling you for verification
Customer representative 2- Your order is cancelled because address was not correct
Customer representative 3- Your order is cancelled because the there was error in pricing of product(we were playing with price to make customer fools, we wanted to make customer scrolling the snapdeal app screen, we wanted to have fun with customer's time)


Will promote my friends for not to choose snapdeal ever in life


If I am wrong than just check out this blog, which randomly i found on Google while checking the Toll free Number


http://customer-care-contact-numbers.blogspot.in/2013/12/snapdeal-customer-care-number-snapdeal.html


Mohit Khandelwal
Quality Assurance
Cell +91 [protected]
Apollo Tyres Ltd.

----- Forwarded by Mohit Khandelwal/ATT/HR/ATL on[protected]:13 -----

From: Snapdeal Orders
To: mohit.[protected]@apollotyres.com
Date:[protected]:16
Subject: Regarding your COD order: [protected]

[protected][protected][protected][protected]


My Orders | My Account


YOUR COD ORDER IS IN VERIFICATION QUEUE
Hi Mohit khandelwal,
We received your order. Please note that your order has been queued for verification. You may receive a confirmation call or email shortly in the next 24 hours (between 9AM to 8PM) to verify your order and contact details.


Your Order ID : [protected]
Order Placed on :[protected]:16:31


SHIPPING ADDRESS
Mohit khandelwal
Apollo Tyres Ltd Oragadam Sriperumbudur Chennai
kanchipuram dist
chennai - 602105
Tamil Nadu
[protected]


ORDER DETAILS


S. No. Item Name

1
Samsung Galaxy Note 3 (Black)
Delivery: Standard Delivery


Sub Order No. Quantity Price

[protected]

[protected]

2 8652


Total Amount : 17304
Shipping Charges (+): 0


Payable Amount: Rs. 17304


You will receive the order confirmation mail with further details, once verified.
Thank you for shopping with Snapdeal.com
Snapdeal Team

For any query or assistance, feel free to Contact Us


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