[Resolved]  Flipkart — complaint regarding the delivery of mobile phone

Address:

Bareilly, Uttar Pradesh, 243002

Hi,
1. I purchased a Motorola One Power android phone under exchange offer from flipkart on 5th Nov with a delivery date of 06th Nov and confirm delivery by 10th.

2. On 6th when the wishmaster arrived for delivery he rejected my phone for exchange. As per check rules of flipkart, in such a case the amoint balance due to exchange offer has to be paid in cash for the delivery.

3. I am ready to receive the order by paying the balance amount as cash and the same was conveyed to the wishmaster as well as the customer care via multiple media like, facebook page, email, tele call.

4. I was promised that the issue will be resorted by 09th Nov and the order will be delivered. In the meanwhile I recieved multiple intimation for delivery of the order which were rejected on their own. This was also conveyed to the customer care.

5. However till date the item has not been delivered to me even after making the payment in advance to flipkart.

6. Your indulgence in the matter for delivery of the product is highly recommended.

Avinash Belwal
avinash.[protected]@gmail.com