[Resolved]  Flipkart — DELAY DELIVERY

Address:

Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh

We have booked a courier through blue dart on 20th May 2015. before booking it was informed in blue dart that it has to be reached before 3 pm of n25May 2015. If they are not able to commit they should tell us clearly. But Bangalore office informed that it will certainly reach. We contacted buchireddypalem office of blue dart on 26th may at 11 am, it was informed that the courier will be delivered at 3 pm. When we checked at 3. 30 pm, it was still not delivered. When we checked inb uchireddypalem office, one mr. ramana informed that delivery boys are not there & it will be delivered tomorrow. he is very rude in hes reply. he said if you want courier today than send some one to collect at buchireddypalen office. Blue Dart service is worst & pathetic by ordinary standards. Service is third class and customer service is rude as if they are doing any favours on customer. Lesson : do not pay hefty amount to send courier by blue dart. Instead send by ordinary courier. Message to Blue Dart Management : If you are not worthy of obeying commitments, declare that to customer before taking courier. Customer can find some other option. Do not boast of being premium courier company, your service is worst.