[Resolved]  Flipkart — issues with the order order number- od[protected]

Address:	Gurgaon, Haryana, 122001
Website:	www.flipkart.com

HI Team,

This is regarding one of biggest mistake which I made I ordered a Samsung EVO card for my mobile. I have placed this order on 1nd July 2017 I was told this will be delivered on 3rd of July. So I checked my order status on 3rd and found a fake status on tried to deliver and user was not reachable so I called flipkart and requested them not to put a fake status so I was informed that it will be reattempted on 7th and found again a fake status tried to deliver and user not reachable so I called again and they gave a again a date that it will be delivered on 8th. On 8th i was shocked to see that this was delivered to my neighbor called sonu(no full name) with no mobile number and with no details. I searched all of my society and even Next Street I found no one by this name. when I called flipkart they gave me a date that this will be resolved with in the week and again surprised to see that its resolved however I have not received any call from courier no email from flipkart. So I called again and they gave me one more date 20th I called again on 20th and found they have changed the status to resolved so I requested them to recheck it again finally today I have called after listingin to my issue the helpdesk person told me that he is transferring this call to senior level and suddenly my call was disconnected.

Today is 25th and still I don’t have any update what happened with my order. Is it a professional company or what ? 24 days to resolve the issue this really shameful
Can I have any answer from anyone finally I have spoken to my lawyer and need to go to consumer court to solve the issue. This is serially a big question mark on your shameful service my case will be biggest hit on your entire company is it how you function I must say shame on you guys.
I will never ever use your services. I will not leave my money like this I need it back on any cost and that is my warning to you.
Order Number- OD[protected]
Name – Kapil Sharma
Contact number- [protected]