[Resolved]  Flipkart — Late delivery, logistics reports which seem to be false/misleading..

Address:Pune, Maharashtra, 411037
Website:flipkart.com

Mon, 2nd nov05:30 pm pune
Expected at hadapsarhub_pune

Mon, 2nd nov04:59 pm pune
Received at pune sort facility

Thu, 29th oct06:24 am pune
Expected at dhankawadimphub_pune

Thu, 29th oct04:43 am pune
Received at pimpri hub

Thu, 29th oct02:56 am pune
Expected at pimpri hub

Wed, 28th oct09:04 pm pune
Received at pune sort facility

Wed, 21st oct03:39 pm pune
Expected at pune sort facility

Wed, 21st oct04:38 am pune
Received at prabhat road hub

Tue, 20th oct03:54 pm pune
Expected at prabhat road hub

Tue, 20th oct03:01 am pune
Received at pune sort facility

Mon, 19th oct03:18 am pune
Expected at pune sort facility

Sun, 18th oct09:10 pm bengaluru
Received at transporthub_hok

Sun, 18th oct08:09 pm bengaluru
Expected at


Above is the logistics report provided by flipkart.. I had ordered moto x play on 15th october, 2015. It was supposed to be delivered on 29th october, 2015

According to logistics report, it arrived in pune on 20th october, then it went to prabhat road hub, which is 4 - 5 km away from my place, on 21st october.

Dont know why it was sent to pune sort facility where it took 7 days to reach. It reached pune sort facility on 29th from where for no reason it was shipped to pimpri, which is around 20km from my place.

Again the status showed expected at dhankawdi, 1 km away from my place, but it was not recieved here and sent back to sort facility. Now it show the item is expected at hadapsar, which is 6 - 7 km away from place.

In the meanwhile i called flipkart customer care on 30th october and asked about the status as i needed to go to my home town for diwali. They assured me i will get the delivery on 2nd november.

Today is the deadline ended and i had to cancell my bookings for 2nd time.

The logistics report they provide is misleading and seems false and thier delivery promise is defaulted for 2nd time..
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May 9, 2017
Complaint marked as Resolved 
Verified Support
Nov 02, 2015
Flipkart Customer Care's response
Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
Nov 03, 2015
Updated by astler09
Registered email - [protected]@rediffmail.com

Today again it's not come to Hadapsar..
Complaint comments 

Comments

Don't ever buy things from Flipkart, really bad service. Happens same with me.

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